Support
We're here to help you dial in the perfect cup. Browse the FAQs below or reach out directly — we typically reply within 24 hours.
Frequently asked questions
How do free coaching sessions work?
Every account gets 10 free coaching sessions per month. Your count resets on the 1st of each month. Upgrade to Pro for unlimited sessions.
What brew methods does the app support?
Coffee Brew Coach works with espresso, V60, AeroPress, French press, Chemex, Moka pot, cold brew, and more. Select your method when starting a new brew session.
How do I cancel or manage my subscription?
Subscriptions are managed through the App Store. Go to Settings → Apple ID → Subscriptions on your iPhone or iPad to cancel or change your plan.
I upgraded to Pro but the app still shows my old limit. What do I do?
Try closing and reopening the app. If the issue persists, use the "Restore purchases" option in the app's settings, or contact us at the email below.
My brew sessions aren't saving. What's wrong?
Brew sessions are stored locally on your device. If you're not seeing saved sessions, ensure the app has storage access and that you're not running low on device storage. Contact us if the problem continues.
Can I use the app on multiple devices?
Your Pro subscription is tied to your Apple ID and can be used on any device you own. Brew history is currently stored per device.
How does the coaching work?
After you log how your cup tasted, the app analyzes your tasting notes alongside your brew parameters (dose, grind, water temp, brew time) and gives you one clear adjustment to try next. It's designed to change one variable at a time so you can track what actually made a difference.